Shipping policy

At Accessor Eaze, we understand that you want to receive your new gaming or travel accessories as quickly as possible. That’s why we do everything we can to deliver your order quickly and efficiently. On this page you’ll find all the information about our shipping costs, delivery times, and the shipping process.

Shipping Costs

Netherlands: €6.95 for orders under €30, free shipping above [Amount].
Belgium: At the moment we operate only in the Netherlands.
Other countries: At the moment we operate only in the Netherlands.

Delivery Times

Netherlands: Orders are processed the same day. The average delivery time is 9–17 business days.
Belgium: At the moment we operate only in the Netherlands.
Other countries: At the moment we operate only in the Netherlands.

Shipping Process

Order: After you place an order, you will receive a confirmation email.
Processing: We process your order as quickly as possible and will send you a shipping confirmation as soon as your parcel has been dispatched.
Delivery: Your parcel will be delivered by PostNL, DHL, etc.

Returns

We want you to be satisfied with your purchase from Accessor Eaze. If something unexpectedly does not meet your expectations, please contact us first. We’re happy to help you find an appropriate solution. Together we can look at a replacement, repair, or another suitable arrangement.

We understand that returns are sometimes necessary, but we believe many issues can be resolved by discussing them together. This way, we can avoid unnecessary returns and work together to find the best solution for your situation.

Please contact us via our contact form and explain what’s going on. We aim to help you as quickly as possible.

Frequently Asked Questions (FAQ)

Question: What happens if my order isn’t delivered on time?
Answer: Please contact us and we’ll be happy to help. We’ll investigate where your parcel is and do everything we can to deliver it to you as soon as possible.

Question: Can I track my order?
Answer: Yes. As soon as your order has been shipped, you will receive a tracking number with which you can follow the status of your shipment.

Question: I’m not satisfied with my purchase—what should I do?
Answer: Please contact us first via our contact form. We’ll gladly discuss the options and work together to find a suitable solution. We want you to be happy with your purchase and are happy to help.

Question: What are the conditions for returns?
Answer: We prefer to resolve issues in consultation. Please contact us so we can help you. If a return shipment is truly necessary, we’ll discuss the conditions and the return procedure with you.

Contact

Do you have any questions about shipping & delivery time? Please feel free to contact us via our contact form.